Senior Tenant Relations

PT Adinusa Puripratama · 📍 Jakarta Selatan, Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8,000,000 - 15,000,000
PT Adinusa Puripratama is seeking a highly skilled and experienced Senior Tenant Relations professional to join our team. In this role, you will be responsible for maintaining and enhancing tenant satisfaction, ensuring smooth operations, and resolving any issues that may arise. This position offers a competitive salary and a dynamic work environment in the heart of Jakarta Selatan.

📋 Tanggung Jawab Pekerjaan

Build and maintain strong relationships with tenants to ensure high levels of satisfaction and retention.,Coordinate with various departments to address tenant concerns and requests promptly and effectively.,Conduct regular tenant surveys and feedback sessions to gather insights and improve services.,Develop and implement programs to enhance the tenant experience and community engagement.,Manage and resolve tenant complaints and disputes in a professional and timely manner.,Collaborate with the facility management team to ensure the property is well-maintained and meets tenant expectations.,Stay updated with industry trends and best practices in tenant relations and community management.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Real Estate, or a related field.,Minimum of 5 years of experience in tenant relations, property management, or a similar role.,Strong communication and interpersonal skills to build and maintain relationships with tenants.,Excellent problem-solving and conflict resolution skills.,Proficiency in Indonesian and English, both written and spoken.,Knowledge of property management software and systems is a plus.,Ability to work well under pressure and meet deadlines.,Proven track record of improving tenant satisfaction and retention rates.

🛠️ Keahlian

Tenant relations managementProperty managementConflict resolutionCustomer serviceCommunity engagementIndonesian and English language proficiency
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