Patient Relations Specialist (Medical Doctor) - Hospital Management Career Opportunity

Join Rumah Sakit Pondok Indah Group, a leading healthcare provider in Indonesia, as a Patient Relations Specialist (Medical Doctor). This unique role offers General Practitioners an exceptional opportunity to transition into hospital management while leveraging their clinical expertise to enhance patient relations and satisfaction. Based in Tangerang Selatan, you'll play a crucial role in shaping the patient experience at one of Indonesia's most respected healthcare institutions.

In this position, you'll work closely with healthcare professionals, administrative staff, and patients to ensure a seamless and compassionate healthcare experience. Utilizing your medical knowledge, you'll address patient concerns, coordinate care plans, and facilitate communication between patients and the healthcare team. This role is perfect for doctors seeking to expand their career horizons into hospital management while continuing to make a meaningful impact on patient care.

At Rumah Sakit Pondok Indah Group, we offer a dynamic work environment, competitive compensation, and opportunities for professional growth. Join us and be part of a team that values innovation, excellence, and patient-centered care.

📋 Tanggung Jawab Pekerjaan

• Enhance patient relations and satisfaction through compassionate and effective communication.
• Coordinate patient care plans, ensuring seamless transitions between healthcare providers.
• Address patient concerns and inquiries, providing clear and timely information.
• Facilitate communication between patients and the healthcare team, ensuring all parties are informed and aligned.
• Utilize electronic health records (EHR) systems such as Epic or Cerner to manage patient information.
• Collaborate with healthcare professionals to improve patient outcomes and care quality.
• Participate in quality improvement initiatives to enhance patient care processes.
• Stay updated with the latest advancements in healthcare and patient relations best practices.

🎓 Kualifikasi & Syarat

• Medical degree (S1/S2) from an accredited medical school.
• Minimum of 3 years of experience as a General Practitioner or in a similar clinical role.
• Strong communication and interpersonal skills.
• Familiarity with EHR systems such as Epic or Cerner.
• Ability to work in a fast-paced, team-oriented environment.
• Proven ability to manage patient concerns and coordinate care plans.
• Certification in patient relations or hospital management is a plus.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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